Shopbook
Service recordsGet Started

Service records

Every job leaves a record. Forever.

Most systems treat a repair order like a receipt: print it, file it, forget it. Shopbook treats it like a chapter in the vehicle's story: photographed, signed off, and permanent.

A live service order: the timeline, the pipeline, and the money, on one screen.

Append-only

Written once. Never rewritten.

Record entries can be added but never edited or deleted, the same property that makes a logbook trustworthy. Every entry carries who wrote it, when, and whether a customer can see it.

  • Photos, measurements, and notes logged from the bay as work happens
  • Tech sign-offs attached to the exact step they completed
  • Internal notes stay internal; customer-visible moments publish to their feed

Why append-only matters

A record you can quietly rewrite is a record nobody has to believe. Because Shopbook entries are permanent, the history behind a vehicle is evidence, not marketing, which is exactly why it moves resale value. Disputes end at the timeline: what was found, what was approved, what was done, in order, with photos.

Provenance

The history that sells the car.

Every vehicle gets a shareable provenance page: the documented work, the invested total, the photo gallery. Owners send it to buyers; buyers see a car with receipts.

  • One link, safe to share: customer-visible entries only, never your financials
  • Photo gallery and invested-to-date figure build automatically
  • Follows the VIN: a new owner inherits the history, and your shop's name on it

1 timeline

per job: photos, sign-offs, approvals, and dollars in order

VIN-keyed

history follows the vehicle across owners and years

2 audiences

internal notes for the shop, published moments for the customer

Start writing records that outlive the job.

Free to start. Flat price. Unlimited users.

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