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Repair orders / RO 4156Synced

RO 4156 · Dana Keller

Inspection completeDrafting jobs from 3 findings
2017 Audi Q5 2.0T · 68,412 mi · Advisor Jordan Pike · Technician Marco Silva
Customer's concernGrinding from the front when braking. Brake light out on the right side.
Inspection· 5 points · Marco Silva · 10:18 AM
Front brake padsCritical
Pads at 2 mm, minimum 3 mm. Rotors scored on both sides.
Front brake pads and rotorsSuggested by Relay
From finding: Front brake pads
Labor1.8 h
Brembo pad set× 1
Brembo rotor× 2
VerifyDismissSuggested$825.75
Right brake lampCritical
Bulb out. Socket and wiring look good.
Right brake lampSuggested by Relay
From finding: Right brake lamp
Labor0.2 h
Brake lamp bulb× 1
Shop supplies× 1
VerifyDismissSuggested$44.21
TiresPass
Tread 7/32 in all round. Pressures set.
Passed. Nothing to draft.
Brake fluidAttention
Moisture at 3.2%.
Brake fluid exchangeSuggested by Relay
From finding: Brake fluid
Labor0.8 h
Brake fluid× 2
Shop supplies× 1
VerifyDismissSuggested$172.42
Wiper bladesPass
Clearing cleanly.
Passed. Nothing to draft.
3 jobs suggested ·$1,042.38None are on the estimate until a technician verifies and the advisor approves.Review jobs
AI

Relay handles the preparation.
Your advisor controls the commitment.

AI drafts the next step from your shop’s own records. Anything with a price, a promise or a payment waits for a person.

1Estimate UnansweredNo answer to the estimate
2Telemetry AnalyzedRepair order history, pending lines, text consent verified
3Proposal PreparedTargeted, vehicle-specific follow-up staged by Relay
4Advisor ConsensusService advisor reviews, edits, or authorizes with one click
5Audited Event CommittedSent after a person approves, then added to the record

Jobs drafted from the
inspection, then checked.

AI drafts jobs from the concerns and findings on a repair order, each citing the finding it answers. A technician verifies, then the advisor approves.
See the repair order →

RO 4156 / Suggested Jobs · 3Suggested, not on the estimate: $1,042.38
Brake fluid exchange
Suggested by Relay
From finding: Brake fluid
Attention · moisture at 3.2%
Labor0.8 h
Brake fluid× 2
Shop supplies× 1
Suggested$172.42
VerifyRefuteDismissThe technician verifies or refutes before it can be approved.
Right brake lamp
Suggested by RelayVerified by technician
From finding: Right brake lamp
Critical · out
Labor0.2 h
Brake lamp bulb× 1
Shop supplies× 1
Suggested$44.21
Approve and add to estimateApproveRefuteVerified by Marco Silva · 10:41 AM
Front brake pads and rotors
Suggested by RelayApproved by advisor
From finding: Front brake pads
Critical · 2 mm, minimum 3 mm
Labor1.8 h
Brembo pad set× 1
Brembo rotor× 2
Suggested$825.75
Add to estimateDismissApproved by Jordan Pike · 10:52 AM
Suggested→Verified by technician→Approved by advisor→On the estimateEach job keeps the finding it answers.

Hours and prices
that are already yours.

AI starts from what your shop has billed and the matrix you set, so a draft reads like your own estimate.

Hours from your own history

Hours start from your own billed jobs once the shop has five of the same. Until then, from the labor you set.

Front brake pads and rotors1.8 h
Audi Q5 2.0T · your last 5 billedYour history
median1.41.61.82.02.2
Right brake lamp0.2 h
Audi Q5 2.0T · billed twice so farLabor you set

Prices from your matrix

A part’s price comes from its cost and your shop’s markup matrix. AI never writes a price, a part number or a diagnosis.

PartCostYour matrix's priceMargin
Brembo pad set8W0698151AH$57.84$96.4040.0%
Brembo rotor8W0615301AA$116.58$194.3040.0%
Brembo hardware kit8W0698269$11.10$18.5040.0%
Front brake pads and rotors · RO 4156Margin computed, never typed

Kept on rails,
by rules a shop can read.

When AI is paused or over its cap, the shop gets less preparation, never wrong preparation.

Metered, and capped before it runs.

Every AI action is counted. Over the month’s cap, a call is refused before it is made.

A draft until a person acts.

What AI prepares is marked as its draft. It is never shown as sent, decided, ordered or paid.

No invented prices or parts.

A symptom becomes an Inspect or Diagnose job. Prices come from your own jobs, history and matrix.

How much AI
each plan includes.

AI actions are counted per shop each month. A notice comes at 80%, and a boost adds more.
See pricing →

Plans / AI actionsCounted each month, per shop
PlanPriceAI actions a month
Shopbook$299 /mo500
Shopbook Pro$499 /mo2,000
Intelligence BoostFor a month that runs hot$29 once+250used within 12 months

See it on your own shop’s numbers.