Platform
EstimatesDrafted from the inspection, decided job by jobBefore it happensThe due date at risk, flagged the day beforeRevenue leaksHours, work and invoices the ledger can seeIt learns your shopYour times, your parts, your customersIntegrationsStripe, Google, QuickBooks, PartsTechEverything a shop runs on
One record underneath, and Relay drafting from it where it counts. A person sends every message, price and booking.
Product overview ›
Product
Everything a shop runs on. One record underneath.
Repair orders, the schedule, inspections, estimates, invoices, customers, parts and reports — one platform, one history, and Relay reading it where it counts.
Where it counts
Shop software keeps the record. Shopbook reads it.
Relay works from your shop's own records — the measurements, the times, the parts, the payments — and puts what it finds in front of a person. It never sends, prices or books on its own.
- EstimatesThe estimate, written in seconds, closer to what the job takes.Relay drafts the estimate from the inspection's findings, grouped into jobs a customer can decide on. The writer edits and sends; nothing goes out unread.Drafting from findings is in the product today. The labor guide and your own times are coming.
- Before it happensComing · November 2026The job that will miss its due date, flagged the day before.Remaining hours, the part's ETA and the due date you gave the customer, read together — so the risk shows up on Home while there is still a bay and a phone call to fix it.On Home and the Schedule, from the due date, the hours left and the parts.
- Revenue leaksComing · November 2026The revenue traditional software never shows you.Hours worked and never billed. Work recommended and never offered. Declined jobs nobody followed up. Invoices past terms. Parts marked below your own policy. Each one a figure, each figure opening the records behind it.From the same ledger as your figures — never a separate report to run.
- It learns your shopComing · January 2027Your times, your parts, your customers — not the industry's average.The longer you run Shopbook, the more Relay drafts from what your shop actually does: how long your technicians take, what your customers say yes to, which parts you stock. It cites the record every time.Grounded in your records only. Another shop's data is never read.
The platform
What runs the shop today.
Every area below is in the product; a Coming tag means the date it is due, not a promise.
Repair orders
The record: concerns in the customer's words, jobs decided whole, lines that never change once sent, a history never rewritten.
In the product
Schedule
Bays and hours, staffed against booked. A move proposes; a person applies it.
In the product
Inspections
Guided capture on the phone, corner by corner, from a catalog of items; the report is the customer's health check.
In the product
Estimates and invoices
One customer link per repair order; whole-job authorization; invoices in integer cents that never change once issued.
In the product
Customers and vehicles
One account per shop, signed in by emailed code; the garage with every vehicle's history.
In the product
Parts
Need, purchase, receipt, install, return — each a record; Shopbook never places an order for you.
In the product
Reports and Analytics
One catalog of defined figures; export and scheduled delivery; finance figures only with the right to see them.
In the product
Relay
Drafts the estimate, the text, the reply, the summary — and puts each in front of a person.
In the product
Integrations
Stripe, Google Calendar, QuickBooks today; each shows what it syncs and what it does not.
See Integrations
Principles
Four things we won't change
- It helps where it counts.
- Estimates, due dates, leaks, and a shop that gets known the longer you run it. If a feature does none of those, it is not on the roadmap.
- The price on the page is the price on the invoice.
- No per-seat fee. No add-on for reaching your own customers. Processing at the rate printed on the pricing page.
- Your data leaves with you.
- Export everything, any time, in a form another system can read. That is a feature of every plan.
- AI does the typing. People do the deciding.
- Relay drafts; a person sends. Nothing reaches a customer, a price or a schedule without one.
See it on your own shop's numbers.
Request a demo and a person replies by email, or start free and import on a Saturday.